Winning a storage auction is exciting. The next step is planning how to clear the unit safely and on time. Before you head to the facility, check the auction details and make a practical plan for transport, sorting and removing every item.
Check the winning email and the individual auction listing for the facility’s address, contact details, collection instructions and deadline. iBidOnStorage’s FAQ says winners generally have 72 hours from notification to remove the goods, unless the auction page states otherwise. Collection requirements can vary, so contact the storage facility promptly if anything is unclear.
Contact the storage manager before you travel. Confirm when you can collect the contents, where to meet and whether there are any site-specific instructions. Ask about any cleaning deposit and how it will be paid or returned.
Keep your proof of purchase and auction confirmation handy. The site’s FAQ says the winner’s confirmation email includes information such as the unit number and facility contact details.
Estimate how much space the contents might need based on the listing photos. Arrange a suitable vehicle, and bring enough people to move large or heavy items safely. If you may need more than one trip, plan the timing and route in advance.
Bring practical supplies such as work gloves, sturdy boxes, rubbish bags, a torch and basic cleaning items. Wear closed shoes and clothing you can work in.
Storage auctions are sold as a job lot: if you win, you are responsible for removing or disposing of all the items, at your cost. Before collection, think about where you will take items you want to keep or sell, and how you will handle anything you cannot use.
If you need extra time, ask the facility as soon as possible whether an extension or rental arrangement is available. Do not assume the deadline can be changed.
As you clear the unit, make separate areas for items to keep, sell, donate or dispose of. Handle unknown or damaged items carefully, and avoid switching on appliances or equipment that may be unsafe or untested.
If you find personal documents, photographs, passports, bank records or videos, iBidOnStorage recommends returning them to the seller. If you are unsure whether something is personal, ask the storage facility before deciding what to do with it.
Remove all contents, including items you do not want. The buyer is responsible for removing or disposing of the full contents. Once the unit is empty, sweep it out and follow the facility’s instructions for handing it back.
If you paid a cleaning deposit, ask the facility how it will be returned and make sure you understand any conditions that apply.
A little preparation can save time, extra trips and unexpected costs. Check the listing, speak to the facility, arrange transport and make a plan for every item before collection day.
Always follow the terms on the individual auction page and confirm any questions directly with the storage facility.
